Consumer Protection
Grievance Officer
As required by Consumer Protection (E-Commerce) Rules, 2020 · 48-hour response SLA
Grievance Officer
Name
Suprameds Helpdesk
Designation
Customer Support
Phone
+91 76749 62758
+91 76749 62758
Response SLA
48 business hours
Working Hours
9 AM – 9 PM · Mon–Sat
Escalation Path
1.Submit via this form or call +91 76749 62758
2.We respond within 48 hours with ticket number
3.Resolution within 15 days of receipt
4.For unresolved cases: National Consumer Helpline 1800-11-4000